Over the next few months I will post on my blog my top tender tips based on my own experience as a Bid Manager.
My first tip which is stating the obvious is to read the tender documents. Responding to a tender is a bit like sitting an exam. You have lots of questions to answer and not enough time to answer them. You need to take the time to read and understand the question before diving into a reply. Otherwise you risk being marked down for not answering the question properly.
Reading tender documents is not as easy as its sounds. Tender documents can be incredibly long and boring. Reading them is time consuming and tedious. We have all formed habits of speed reading documents which means you might read the first sentence of a paragraph and skip the rest. By all means speed read the tender as a first pass to get the general idea of the tender and to determine whether or not you wish to proceed to respond to a tender, but at some point you need to sit down and read the documents in their entirety (clause by clause). You just never know what requirements might be lurking in an appendix, put in the wrong section or as a note on a drawing. If missed and not priced or excluded, such a requirement could blow your profit margin on a contract.
To read the tender documents I suggest you set aside a few hours, find a nice quite place free from distractions such as the telephone and staff, and read the tender documents from front to back. Make sure you have a highlighter, a pen and paper. As you read the document I suggest you do the following:
- Highlight any important clauses or requirements. Otherwise you will find yourself saying I am sure I read that somewhere but for the life of you will not be able to find it.
- Make a list of everything you tender response will need to include. You will often find that this is spread throughout the document. You do not want to leave out an all important plan or document that will have your tender dismissed as being incomplete.
- Tender documents will always be missing some information or have ambiguities. Write down any questions you have as you go.
- Try to read between the lines. As you read the tender document try to understand where they are coming from, what their underlying need is and what is important to them. You may want to look at the organisation’s web site or annual report for some background information to assist you in this process.
Finally you may wish to read any important sections of the tender documents a second time later down the track. You might be surprised at what you missed on the first read.